Frequently Asked Questions

Question

Answer:

Is key fob or code access required for amenities?

A key card is provided to residents for access to the fitness center at Metro on 5th.

Are amenities secured and accessible by residents only?

The fitness center at Metro on 5th requires a key card for entry; however, the remaining community amenities do not require a card to access.

What are the hours of the clubhouse?

The clubhouse at Metro on 5th is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.

What are the hours for the fitness center?

The fitness center at Metro on 5th is open 24/7 for resident convenience.

Is the fitness center open 24 hours?

Yes, the fitness center at Metro on 5th is open 24 hours a day, 7 days a week.

What time is the pool open, and is it seasonal?

The pool at Metro on 5th is seasonal—open from Memorial Day weekend through Labor Day—with daily hours from 10:00 AM to 10:00 PM.

Is the community gated?

Metro on 5th is not a gated community.

Do you have a business center? When is the business center available for use?

Yes, Metro on 5th has a business center that is available for resident use during standard office and clubhouse hours.

When is the resident clubhouse open?

Metro on 5th does not have a separate dedicated resident clubhouse outside of the main office area.

Can I reserve the clubhouse for private use?

No, private reservations are not available for the clubhouse area at Metro on 5th.

What times can I access the clubhouse?

You can access the clubhouse space at Metro on 5th during leasing office hours: Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.

What are the hours of the laundry facility?

Metro on 5th does not have an on-site shared laundry facility.

What other resident amenities does your community offer?

Residents at Metro on 5th enjoy a variety of active amenities, including two dedicated dog parks as well as outdoor tennis and pickleball courts.

Does community offer high-speed internet and co-working spaces for remote workers?

All apartment homes at Metro on 5th are pre-wired for high-speed AT&T Fiber internet.

Are there shared workspaces or meeting rooms available?

Metro on 5th does not have dedicated shared workspaces or meeting rooms available.

Do common spaces have high-speed internet?

Yes, our leasing office and clubhouse area at Metro on 5th offer high-speed AT&T Fiber internet for resident use.

How do I get my packages/do you have package lockers?

Metro on 5th does not offer package lockers at this time; incoming packages are delivered directly to your individual unit door or placed in your mailbox.

Where do deliveries go?

Deliveries at Metro on 5th are brought directly to your apartment unit door or placed in your mailbox.

Do you offer outdoor grilling areas for residents?

Yes, Metro on 5th offers outdoor grilling areas for resident use.

Do you offer valet trash service and/or recycling?

Metro on 5th does not currently offer valet trash or recycling services.

Are concierge services available?

Concierge services are not available at Metro on 5th.

What types of concierge or front desk services are offered?

Metro on 5th does not offer concierge or front desk services.

What kind of resident social events and community gatherings are hosted at the community?

Metro on 5th hosts a variety of resident social events throughout the year, including catered dinners, pool parties, holiday-themed snack bars, and a complimentary Panera breakfast on the first Friday of every month.

Do you have a convenience mini-mart or vending machines for residents?

While Metro on 5th does not have an on-site mini-mart or vending machines, we offer complimentary snacks and refreshments in the leasing office and clubhouse.

Do you have outdoor green space like courtyard, walking paths, etc.?

Yes, Metro on 5th features lush green spaces and walking paths throughout the community, along with scenic routes surrounding our 5 on-site ponds.

Do you have DIY space or studio space?

Metro on 5th does not offer designated DIY or studio spaces.

Is there a dedicated dog park or pet wash station on-site?

Metro on 5th features 2 dedicated dog parks on-site, though we do not have a pet wash station.

Does the community have a pool and if so what are the hours of operation?

Yes, Metro on 5th has a seasonal community pool open daily from 10:00 AM to 10:00 PM, running from Memorial Day weekend through Labor Day weekend.

What is the smoking policy?

At Metro on 5th, smoking is strictly prohibited indoors and is only permitted in designated outdoor areas located at least 15 feet away from any building.

Is smoking allowed in apartments or common areas?

Smoking is not allowed inside apartment homes or common areas at Metro on 5th; all smoking must take place in designated outdoor areas at least 15 feet away from any building.

Are pets allowed, and what is the pet policy?

Metro on 5th is a pet-friendly community allowing up to 2 pets per apartment with a 100 lb weight limit, subject to aggressive breed restrictions, a $30 monthly pet rent per pet, and a $300 non-refundable pet fee per pet.

What is the parking situation?

Metro on 5th features open surface lot parking available on a first-come, first-served basis throughout the property.

Is parking assigned or open?

Parking at Metro on 5th is open and unassigned.

Are there quiet hours or community rules I should know about?

Yes, Metro on 5th observes community quiet hours daily from 10:00 PM to 7:00 AM.

What schools are in the area?

Students residing at Metro on 5th attend Lincoln/Null Elementary School, Hardin Middle School, and St. Charles High School.

Which school district is the property located in?

Metro on 5th is located within the City of St. Charles School District.

Is rideshare service (like Uber/Lyft) commonly available in the area?

Yes, rideshare services like Uber and Lyft are commonly available throughout the area surrounding Metro on 5th.

How far is it to the nearest airport or train station?

St. Louis Lambert International Airport is located just 10 miles from Metro on 5th.

What is the travel time to the closest airport or transit hub?

Travel time from Metro on 5th to St. Louis Lambert International Airport is approximately 20 minutes by car.

Are you near any transportation routes? Which ones?

Yes, Metro on 5th is conveniently located near major transportation routes, including Interstate 70 (I-70) and Highway 364.

Is public transit accessible nearby?

Public transit is not accessible nearby Metro on 5th.

How walkable/bikeable is the community?

Metro on 5th is located near the Streets of St. Charles, where residents frequently walk to a variety of nearby stores and restaurants.

Are there sidewalks, trails, or bike paths in the area?

Yes, Metro on 5th is located near the Katy Trail, which is popular for walking and biking.

Are there grocery stores or shopping centers nearby?

Schnucks is located approximately 2.3 miles from Metro on 5th and Walmart is 3 miles away, with both locations reachable in under 10 minutes.

What are the closest options for groceries and dining?

Metro on 5th is within walking distance of numerous dining options, including Firebirds, Bar Louie, First Watch, and many more, along with nearby groceries at Schnucks and Walmart.

Does the community have additonal storage outside of the apartment? If so, is there a monthly fee?

Yes, each apartment home at Metro on 5th includes a private outdoor storage closet located right on the patio or balcony.

Are the apartments furnished?

Apartments at Metro on 5th are not furnished.

Do you offer furnished or partially furnished apartments?

No, Metro on 5th does not offer furnished or partially furnished apartment options.

Have any recent renovations been done?

Yes, Metro on 5th has undergone a series of ongoing renovations from 2016 to the present.

Are elevators available for resident use?

Metro on 5th does not have elevators available for resident use.

Is additional storage available inside or outside the apartment?

Yes, each apartment home at Metro on 5th includes a private outdoor storage closet.

Do apartments have ceiling fans?

Select apartment homes at Metro on 5th feature a ceiling fan in the primary bedroom.

What type of flooring do the apartments have?

Metro on 5th offers a variety of floor plans and finishes across studio, 1-bedroom, 2-bedroom, and 3-bedroom apartments.

Do apartments include in-home laundry or access to shared laundry?

All apartments at Metro on 5th come fully equipped with an in-home, full-size washer and dryer.

Are the in-unit washers and dryers full-size, frontload, or stackable?

The in-unit washers and dryers provided at Metro on 5th are full-sized appliances.

What kind of appliances and features does the kitchen have?

Kitchens at Metro on 5th come fully equipped with stainless steel appliances.

Is there a disposal installed in the sink?

Yes, a sink garbage disposal is installed in every apartment kitchen at Metro on 5th.

Is a dishwasher included in each apartment?

Yes, a dishwasher is included in every apartment home at Metro on 5th.

Do kitchens include full-sized appliances?

Yes, all kitchens at Metro on 5th include full-sized appliances.

Does the apartment come with a microwave?

Yes, kitchens at Metro on 5th come equipped with a microwave.

Does the kitchen have a chef's island?

Kitchens at Metro on 5th do not include a chef's island.

Does the kitchen include a dedicated pantry?

Select floor plans at Metro on 5th feature a dedicated kitchen pantry.

Does the apartment feature any smart home technology?

Apartment homes at Metro on 5th do not currently feature smart home technology.